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Mail 101

Customs Form

  • All international parcels/packages require a customs form.
    • One customs form per parcel.
  • To complete your customs form, visit the USPS website.
    • Click on “USPS Customs Forms Tool”.
    • Fill in the requested information.
    • Print out your customs form and include it with your Postage Authorization Slip.
    • We advise that you print out a duplicate copy for your records.
  • Please be sure to fill in all of the requested information to avoid customs delays.
  • International letters do not require a customs form.

First Class International Mail

  • Does not include tracking services.
  • Most affordable option for International Mail.
  • Can consist of postcards and letters weighing less than 15.9 ounces.
  • Small packages can be sent via First Class International Mail but they must be less than four pounds and under $400 in value.
  • Cost is dependent on weight and destination.

Priority Mail International

  • Delivery in 6-10 business days.
    • Once the item has been accepted by the destination country’s postal system, the delivery time will depend on that country’s mail carrier.
  • Includes tracking and up to $100 in insurance.
  • Cost is dependent on weight and destination.
  • Maximum weight is 70 pounds for parcels and four pounds for envelopes.
    • Some countries have lower weight restrictions.

Priority Mail Express International

  • Delivery in 3-5 business days.
  • Maximum combined length and girth (girth is the distance around the thickest part) is 108 inches.
  • See Priority Mail International information above for all additional details and requirements.

Additional Requirements

  • Some countries have individual requirements when it comes to accepting international mail. To see individual country requirements, visit the USPS website.
  • Scroll down and click on the link titled “Individual Country Requirements”.
Due to COVID-19, USPS can no longer deliver international mail to certain countries and is still experiencing service disruptions to others. We advise checking for service alerts before sending international mail.
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